FREQUENTLY ASKED QUESTIONS

Answers to some common questions

Transportation

Any time that’s convenient for you! All of our tours are private, custom tours, so you choose the start time. Most people will choose between 9 or 10 am, especially if it’s a longer tour, but the choice is yours. Just select the time you’d like to start in our booking system, and it will automatically schedule you at your requested time or you can call for times & bookings throughout the day!

Our vehicle can carry 5-7 people maximum. California law dictates that everyone in the
car has a seat belt. If you have more than six people, we can reserve a larger vehicle for
you. Contact ALL DAY LA and make a reservation.

We use new Chevy Astro minivans with bench seating in the back two rows & passenger seat available. For larger groups of up to 14 will require mini-buses and even coaches.

We are happy to pick you up at any location. We do have a surcharge for areas outside of Los Angeles, Beverly Hills, and Santa Monica. Please call or email us for a quote.

Yes with our private tours. Just let us know before the tour begins if the drop off location will be different. If it is outside of our normal range of Los Angeles, Beverly Hills, or Santa Monica, a surcharge may apply. Email Us or Call to arrange for different pickup and/or to learn if there will be a surcharge.

Our basic tours are 2 hours long. We take our clients to Hollywood Hills, Beverly Hills,
Rodeo Drive and we stop near stars’ mansions on the way. Our VIP tour is 3 hours long
and includes all the stops in the 2 hours’ drive and more. Other stops may include
Farmers Market, the Groove, and Melrose Ave.

Yes! we offer Private VIP, customized tours to meet your needs. Contact us or send us an
email request with the specific things you want to see, the ideas you have or request us to
put something together for you.
For Private bookings, ALL DAY LA will set your tours at a time which is convenient for
you. They are fully customizable to suit your needs.

Yes! You can make your booking anytime. Contact us and will find a time that
accommodates you.

Yes! There is always an option to checkout or add the private pickup and drop off
locations at an extra cost.

Preparation

If you booked the VIP Tour & Celebrity Homes Tour. Please meet us at Hollywood Burger 6250 Hollywood Blvd located on the Walk Of Fame near Hollywood & Vine Metro Station. Plenty of car parks located nearby as well as the Hollywood & Vine Metro Redline Station.

Of course! The only limitation is time. Please call or email us to let us know what you are interested in seeing.

This is YOUR tour and we can adjust our schedule to YOUR wants and needs. The only limitation on our tours is time.

No. All of the studios like Warner Brothers, Universal, Paramount Pictures & others already conduct their own tours. We would be happy to recommend one of them to you.

At All Day LA we hope so! But of course we cannot guarantee that you’ll see a celebrity, but you’ll be visiting many of the places where they eat, shop, and play. Many of our clients have spotted famous people on tour. With some luck, you may see one, too!

Click here to see our cancellation policy: Cancellation Policy.

What to Bring

Yes, but please keep in mind that larger groups of 5 or 6 people may be limited on the size of luggage that may fit in our vans. Please call if you have a larger group with luggage to be sure there will be enough room for everything.

Yes. We are able to take groups larger than 6 people. There is additional pricing for larger groups and some restrictions on where we are able to tour based on the size of the vehicle. Please call or email for a quote and how we can customize your large tour. Please call us at 800-311-6013 or email us to learn more!

If we have room & if it’s not private tour. We would love to have you & try and squeeze you in. Please check calendar for availability.

All private tours are custom & private, our costs are the same whether there is 1 person or 5. Thus the price for a private tour is the same even if you have less than 5 in your group. If you want to join us our most popular 2.5 Hour VIP tour that goes out daily, please book online or call us for times & tickets.

Payments

You can complete your booking online with Visa, MasterCard, and PayPal. If you make
purchases at our offices, we accept credit cards, cheques, and cash.

We provide the most secure online payment system to our customers. We are always
upgrading our system with new technologies to ensure security is maintained.

Our online booking system will automatically send two confirmation emails; one from
ALL DAY LA tours and the other one from your secure payment provider. These emails
will act as proof of the payment. You will receive these emails a few minutes after
making a reservation.

If you want to, you can print off your reservation and show us at your pick up location.
However, you can show us your ticket using your phone. Make sure you have your photo
I.D at the check-in point.

Click here to see our cancellation policy: Cancellation Policy.

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